Return & Refund Policy

This return refund policy explains the 60-day trial, return eligibility, and refunds.

Please read this policy carefully before starting a return request.

If anything is unclear, contact our team before you ship an item back.

60-Day Risk-Free Trial

We proudly offer a 60-day risk-free trial on all YaMuri products.

• Try your product and experience the benefits during the trial period.
• Most customers notice improvements and choose to keep their product.

Over 95% of customers keep their product after the 60-day trial.

This approach is designed to make your decision simple and clear.

Your 60-day window starts from the date of delivery.

Return Window & Eligibility

You have 60 days from the date you receive your order to request a return.

Before shipping anything back, please confirm the requirements below.

• The item must be in good condition
  • Normal signs of use are acceptable during the trial period
  • The product must not be intentionally damaged or misused
• Must include all original packaging, accessories, documentation, and any freebies included at sale
• Proof of purchase (order number or receipt) is required

Returns that do not meet these conditions may be refused.

To avoid delays, please double-check the package contents before sending it.

This helps prevent missing items and reduces back-and-forth with support.

How to Initiate a Return

Contact us at support@yamuri.net with your order number and reason for return.

Our support team will provide step-by-step return instructions.

Tip: Contacting us first helps keep the process organized.

It may also help resolve minor issues without sending anything back.

For clarity, this return refund policy applies to all YaMuri products unless stated otherwise at purchase.

Keep your order details handy so we can assist faster.

Return Shipping

• Customers are responsible for return shipping costs, unless the item is defective or damaged
• We recommend using a trackable shipping method to ensure safe delivery

Fast, secure shipping helps us process your request promptly.

Please keep your tracking information until your return is confirmed as received.

If your carrier shows a delay, tracking makes follow-up easier.

Refunds

Once we receive and inspect your return, we review it against this policy.

If approved, refunds are handled as follows:

• Approved refunds will be issued to your original payment method
• Processing may take 5–10 business days
• You will receive a confirmation email once your refund is completed

Processing times can vary by bank or card issuer after we issue the refund.

If you used a card, your issuer may post the credit on a later statement date.

Partial Refunds: In certain cases, we may only provide a partial refund, for example:

• The item is not in its original condition, is damaged, or missing parts (not due to our error)
• The item is returned after 60 days from delivery

Remember: You can enjoy your product risk-free during the 60-day trial before deciding.

If you have questions, contact support before returning to confirm eligibility.

This return refund policy is intended to be clear and consistent.

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 7 days of delivery.

We will arrange a replacement or refund at no additional cost.

Please include your order number and a clear description of the issue when you email us.

Sharing what happened helps our team resolve it quicker.

This return refund policy also applies to confirmed defects during arrival.

Shipping Locations & Time

• United States: Orders are processed within 1–2 business days and delivered in 3–6 business days (total)
• International: Orders are processed and shipped in 7–14 business days (total)

Shipping times are estimates and may vary due to carrier delays, customs, or high demand periods.

This policy uses delivery date as the start of the 60-day window.

Please keep delivery confirmation in case you need it later.

Non-Returnable Items

• Items damaged due to misuse
• Items returned without prior authorization
• Products missing original packaging, accessories, or freebies

If you are unsure whether an item qualifies, email support before shipping it.

This return refund policy is based on the condition and completeness of the return.

Return Refund Policy Guidance

• Contact our support team for usage guidance or troubleshooting
• Many issues can be resolved without returning the product
• Most customers see results within the 60-day trial period, so consider fully experiencing your product before returning

As a reminder, this policy is meant to be fair and straightforward.

This policy supports trying the product as intended during the trial period.

If a simple adjustment solves the issue, you can avoid shipping delays.

This return refund policy is here to set clear expectations for both sides.

Late or Missing Refunds

• Check your bank account
• Contact your credit card company
• Contact your bank

If the issue persists, contact us directly and we will resolve it promptly.

This policy covers store refunds only. It does not cover tax services.

For reference only, terms like irs refund timelines are unrelated to store refunds.

Similarly, irs free file services are not connected to YaMuri orders.

Please follow this return refund policy if you need help with a return.

Incorrect Shipping Information

Please ensure all shipping details are accurate at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error right away, email support as soon as possible.

Quick notice may allow us to assist before fulfillment is completed.

Contact Information

• Email: support@yamuri.net
• Phone: +1 503-473-9127